* * * Happy Holidays from the iLab Support Team * * *

 We are here to support you through the season, with holiday closures varying by region:

• US & Canada / APAC: Closed Dec 25–26 (return Dec 29) and Jan 1–2 (return Jan 5)
• EU: Closed Dec 24–26 (return Dec 29) and Dec 31–Jan 1 (return Jan 2)

 We're fully staffed on all other days and ready to assist!

 For urgent matters:

Add “Urgent” to your ticket or email subject, or press “1” when prompted on the iLab Support phone and we will prioritize your request first.

Wishing you warmth, rest, and joyful moments this holiday season, wherever you are in the world! 

Pls. ensure to update any @iupui.edu email addresses within your user account, core account, etc. profile to reflect @iu.edu, per IU's One Mail project. 

Solutions for many iLab inquiries may be found on the IU iLab FAQ page.  Should further assistance be needed, contact iLab support via ilab-support@agilent.com.  The Agilent iLab Help Resources Hub is also a useful page.