Welcome!
ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT Pls. ensure to update any @iupui.edu email addresses within your user account, core account, etc. profile to reflect @iu.edu, per IU's One Mail project.
Solutions for many iLab inquiries may be found on the IU iLab FAQ page. Should further assistance be needed, contact iLab support via ilab-support@agilent.com. The Agilent iLab Help Resources Hub is also a useful page.
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Clinical research monitoring is a service that provides ongoing quality monitoring to research teams. The goals are to help ensure compliance, data quality, and protocol adherence while serving as a quality assurance resource to research teams.
| Christine Caldwell, JD, MA | Scott Denne, MD |
| Program Manager | Director |
| csego@iu.edu |
| Hours | Location |
|
Monday - Friday 8:00 am - 5:00 pm By appointment only |
410 W 10th Street, Suite 1000 Indianapolis, IN 46202 |
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Madeline Kovarik |
Clinical Research Monitor
|
317-278-2838
|
kovarikm@iu.edu
|
HITS 1000
|
| Joanne Davies |
Clinical Research Monitor
|
317-278-2835
|
jhdavies@iu.edu
|
HITS 1000
|
