ALERT ATTENTION ⚠️
In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday, May 25th, 2026. We will resume regular U.S. support hours on Tuesday, May 26th, 2026. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.
ALERT Solutions for many iLab inquiries may be found on the IU iLab FAQ page. Should further assistance be needed, contact iLab support via ilab-support@agilent.com. The Agilent iLab Help Resources Hub is also a useful page.
(hide this warning on this page)The Office of Clinical Research for Indiana (OCR) provides essential services to clinical researchers working within Indiana University, IU Health, and Eskenazi Health systems. The OCR is responsible for the review and negotiation of industry-sponsored clincial trial contracts and agreements, the management of clinical research systems (including OnCore), and conducting coverage analyses and research billing compliance reviews. Additionally, the OCR can help investigators find ways to increase recruitment and conduct studies statewide.
J. Carmel Egan, Director, Office of Clinical Research at Indiana University
| Name | Role | Phone | Location | |
|---|---|---|---|---|
| Kelly Denney |
Core Manager
|
ksdenney@iu.edu
|
HITS 1000
|