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ATTENTION ⚠️

In observance of a holiday, Agilent CrossLab/iLab Operations Software Support Help Desk will be closed during U.S. hours on Friday, July 4th, 2025. We will resume regular U.S. support hours on Monday, July 7th, 2025. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/email subject or press "1" when prompted to escalate a call on the iLab Support phone, and we will prioritize those requests first.

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Pls. ensure to update any @iupui.edu email addresses within your user account, core account, etc. profile to reflect @iu.edu, per IU's One Mail project

Solutions for many iLab inquiries may be found on the IU iLab FAQ page.  Should further assistance be needed, contact iLab support via ilab-support@agilent.com.  The Agilent iLab Help Resources Hub is also a useful page.

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Office of Clinical Research

Overview of Services

The Office of Clinical Research for Indiana (OCR) provides essential services to clinical researchers working within Indiana University, IU Health, and Eskenazi Health systems. The OCR is responsible for the review and negotiation of industry-sponsored clincial trial contracts and agreements, the management of clinical research systems (including OnCore), and conducting coverage analyses and research billing compliance reviews. Additionally, the OCR can help investigators find ways to increase recruitment and conduct studies statewide. 

Leadership

J. Carmel Egan, Director, Office of Clinical Research at Indiana University

Links and Resources

https://ocr.iu.edu/

Contacts

Name Role Phone Email Location
Kelly Denney
Core Manager
 

 
ksdenney@iu.edu
 
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